Please reach Kate at katebrownmassagetherapy@gmail.com if you cannot find an answer to your question.
When you arrive you should expect a warm welcome. You will be shown through the house, please be aware that Kate's treatment room is up one flight of stairs, if you have mobility issues then please get in contact ahead of your treatment, it may be possible to treat you downstairs depending on your requirements.
In the treatment room you will be offered a seat and briefly discuss your needs for the day and agree upon your treatment. Kate may need to make some assessments of your posture or movement,she will talk you through anything on the day. Once your treatment has been agreed you will be asked to undress down to your underwear and position yourself on the couch. Whilst you do this Kate will leave the room to wash her hands. She will make sure that you are positioned comfortable and are warm enough before beginning the treatment.
For new clients: Before your first treatment can begin a full consultation will be required. Ahead of your treatment Kate will send you a form asking for some basic details, including a few medical questions, please send this back to her ahead of the day of your treatment. She has to ask these questions to make sure that it is safe and appropriate for her to treat you.
On the day of your treatment Kate will complete the consultation when you arrive, this usually takes between 10 and 15 minutes, so if you have booked a 60 minute treatment then please allow 75 minutes. As part of this she may also assess your posture or talk you through a short assessment to check the mobility of a joint, if this is appropriate for your treatment. Kate will talk you through this so there is no need to be nervous.
In the consultation Kate will ask you a bit about your lifestyle and she may ask you to expand upon anything you have notified her about on the form you returned to her, as well as your reasons for coming for treatment. Kate does this to get a clear picture of you as a person and your needs so that she can give you the best treatment possible.
Kate will use a range of hands on techniques from Swedish massage and remedial massage to locate areas of tension in your body and work to release them. This will involve using her hands and her forearms to to move across, and manipulate the muscles. Kate will listen to you to adapt the pressure she is using to give the best massage for your aims and comfort.
Areas where your muscles are very tight areas may feel a little tender when touched but massage should never be painful, Kate will check in with you every now and again to make sure that you are comfortable, and can back of if something feels too intense. Ultimately you are in a safe space and it is your massage so please speak up if something doesn't feel right.
Everything in the body is connected to each other through a network of fascia, a connective tissue, in the body. You may experience some sensations during the treatment such as tingling, pins and needles or areas becoming warm; these sensations may be in one place or travel to other parts of the body, you may even feel something in a completely different area of the body, this is completely normal and will be different for everyone. These sensations usually become less intense or stop as the body relaxes and releases tension it is holding.
Kate will occasionally ask you questions to help guide her through the treatment, so if you are feeling something different then let her know. Knowing that something is not working for you, is just as important as knowing that something is having a positive effect as there are plenty of different techniques she can try to get you the best results. Please don not worry about your answers being right, there is no right or silly answer when it comes to your body and what you are feeling.
Kate is trying to minimise the spread of the COVID-19 and other airbourne and contact diseases for my business to keep everyone safe. If you test positive for COVID-19 or feel unwell then please let Kate know and do not attend your treatment, get in contact and she will organise another time for your appointment. In return, she promises to take all the precautions she can, and will contact you should she become unwell or contract the virus so that you can take the necessary steps.
The treatment room is cleaned regularly between clients, with the couch, face cradle and seat disinfected. You will always be provided with clean towels and linens.
Before and after your treatment Kate will wash her hands and forearms with hot water and soap.
Kate understands that not everyone feels comfortable or safe without a mask, so please feel free to wear one if that is best for you. Kate is also happy to wear a mask, so please just ask if that's what you'd prefer. Hand sanitizer will be available for your use.
Firstly, there is no need to be nervous, Kate believes every body has a right to be massaged and will treat you with compassion and kindness. If you do find you are feeling a little anxious then just say and she will do all she can to keep the atmosphere calm and reassuring.
You don't need to wait until the day too, let her know when you book and she can chat with you to answer any further questions you might have.
What ever you feel comfortable in!
In the massage itself you will be asked to undress to your underwear, females will be asked to remove their bra if their treatment involves the back or shoulders. You can always wait until you are on the couch to do this if that makes you feel more comfortable. Sports shorts are appropriate so long as they can be pulled up to access the top of the leg.
If your treatment does not include legs then it will be up to you whether to keep your bottom half on, Kate advises that it you do not have a soft or stretchy waist band then any belts should be removed and flies of trousers should be undone for comfort.
Similarly if you are having a leg massage only you can opt to keep your top on if you wish.
If you are having massage to your glute (bum) muscles or the hips you will have a conversation about whether you are comfortable removing your underwear or not - you will only ever be asked this if it is relevant to your treatment. The choice will be yours and if you choose this option you will be draped appropriately to ensure your privacy and to keep everyone safe guarded. There are options for massage of these areas to be done over the top of the towel, it is by no means mandatory. Your comfort will always be put first.
Normally clients will come alone; however if you are anxious and having a familiar person with you would help you then this can be arranged. They will need to sit quietly during the treatment and allow Kate to treat you without interruption. Please advise Kate if you want to have someone in the room with you before coming for treatment.
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